The Danze Fantasy Entertainment Group and East West Events are leading innovators in creating entertainment for Theatres, Theme Parks, Resorts, Casinos, Cruise Lines, Events and Film and Television. We set the standard on creating unique experiences that harness the talent of our performers and that of our creative and production teams.

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We will be taking this fresh approach to entertainment aboard  with the aim of providing unique memories for guests, as well as designing an experience that is unrivalled in the industry.

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In order to achieve this we are looking for a special team of managers, with not only the raw talent but also the personality, passion and character to join the team in setting new standards for guests.

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POSITION SUMMARIES 

 

The Entertainment & Events Director is the leader of the Entertainment and Enrichment Team, including the Entertainment, Enrichment and Live Music Program. In addition, this leader also oversees the Ritz Kids Team and the Aquatics program. Bringing a rich experience of time spent immersed in “The Arts” this is not a Cruise Director position. This multi-talented and versatile leader brings to life the core components of the Entertainment, Art and Enrichment programs onboard in a way that ensures a relevant and meaningful guest experience. From overseeing all entertainment and event scheduling onboard, to spending time with guests hosting an enrichment seminar, culinary demonstration or simply hosting a midnight reading, the Entertainment & Enrichment Ambassador connects all elements of Entertainment, Live Music, Enrichment and Programming to ensure a memorable onboard guest experience.

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Entertainment & Events Director      

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ESSENTIAL DUTIES

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• Expert knowledge of Entertainment, Live Music and Enrichment program delivery.

• Oversees all management of onboard entertainment, live music, events, activities, and schedules accordingly to ensure a guest experience that embraces all brand programming pillars.

• Works in partnership with the Ritz-Carlton Yacht Collection corporate team, the Danze Fantasy Entertainment Group and East West Events to agree, schedule and program all live music and local enrichment artists. Takes a lead involvement with all music artist audition reel reviews and evaluation.

• Ensures all broadcasting, sound and light experiences, maintenance and programming exceed the needs of the onboard yacht program. Takes a proactive approach to scheduling any preventative repair and maintenance needs.

• Leads the development, planning and scheduling of strategic guest events designed around the core programming pillars.

• Seeks meaningful ways to promote all revenue centers onboard in an organic and genuine way that takes into consideration the expectations and awareness of a savvy luxury traveler.

• Delivers Enrichment talks each voyage to provide a lens for guests into relevant enrichment content with respect to the specific itinerary and voyage destinations.

• Reports out weekly on all entertainment ratings and statistics to the Danze Fantasy Entertainment Group, East West Events and the Corporate Cruise Hotel Operations team.

• Manages the planning, development and distribution of all voyage event programs, collaborating with all onboard stakeholders to build a program of events that is relevant to the season and current guest demographic.

• Supervises The Ritz Kids team to ensure that the program is delivered safely and in accordance with all Ritz Kids pillars and foundational values. Oversees and provides guidance to the Activities and Aquatics Manager as required.

• Oversees the Aquatics team and all aquatics programming to ensure a safe, well thought out and meaningful aquatics program for all guests onboard.

• Leads all onboard planning for all “themed” sailings and coordinates all logistics for designated sailings where each featured guest artist will sail to promote the program and theme of the sailing such as Wellness, Art, Film and Culinary.

• Builds relationships with guests through hosting and/or supporting events on and off the yacht. Events include but are not limited to shoreside beach events, onboard revenue, entertainment, loyalty, dining, and scenography program participation. Partners with The Shore Collection Team to escort guests on tours when in port to further drive guest engagement and connectivity.

• Ensures the safety of all guests and participates in emergency duties and drills onboard as allocated.

• Promote Service Standards

• Ensure grooming standards according to brand guidelines and expectations

• Oversee and deliver all training for Entertainment Team Members

• Create and Manage Guest Satisfaction, Ratings alignment and Reporting

• DFEG and EWE, Onboard Management Liaison

• Budget and Financial Controller (Entertainment)

• Maintain and Create all Documentation for the department

• Develop SOP for the role and support end of contract handover documents

• Experienced in Budgeting, Microsoft Office Software, Scheduling

• Provide appraisals and HR duties pertaining to Entertainment

• To attend and pass all Health and Safety requirements and trainings

• Execute other Entertainment and Enrichment related tasks as requested

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QUALIFICATIONS

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• Valid Standards of Training, Certification and Watchkeeping for Seafarers (STCW) and flag certification for the duration of the contract and appropriate to position.

• Bachelor’s degree in the Entertainment field including, Music Production, Light & Sound, Communications or industry equivalent.

• Strong eye for creative detail and deep knowledge of the entertainment, live performance and theater world.  

• Superior customer service, public speaking and presentation skills. Commanding presence with the ability to “own the room”.

• Experience in a management or supervisory role for a minimum of 3 years.

• Excellent English written and verbal communication skills.

• Experience as a performer (e.g. music, theater, dance) considered an asset.

 

CONDITIONS AND BENEFITS

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• Return Airfare to the yacht and return to place/country of employment.

• All ground transfers provided.

• Single Cabin accommodation aboard the vessel.

• Medical Insurances.

• Visas provided.

• Food provided onboard.

 

PREFERENCES

 

• Holder of C1/D Visa

• Holder of an STCW Certificate

• Holder of a Seaman's Book

• Holder of a valid medical certificate

• Experience in working overseas

• Ability to speak multiple languages